Our live chat service is a complete support system that helps us communicate with our customers not only in real time but also by email.
Our agents are always active from 9am to 4pm every Monday to Friday to answer any pre sale or support question you may have.
The following steps shows you how to get support :
2- Leave your questions in our chat box. If after a few minutes no agent attends to you, our system will ask you to leave your question, email address and related product in the message. Then a ticket will automatically be created for you and you will receive a notification by email as soon as an agent is available to help.
Note: It is a MUST to leave your email and contact info when you log into the live chat so you can get a mail as soon as one of our agents replies and you may continue the conversation by replying to the notification email.