106 reviews for Woocommerce Product Configurator

  1. media90ro

  2. windkracht20

    If you’re looking for a product configurator plugin look no further. This plugin is awesome and very very easy to work and has fantatic features. Support is also prompt and very helpful. Worth much more than the money being asked for!

  3. kgdolan888

    Great plugin once you get it setup correctly which can be tricky. Something to be aware of: This plugin only lasts for 6 months from the date of purchase, after which you are dropped down onto a “free” version losing most of the plugins functionality. I wasn’t aware of this until being informed by customers that my website isn’t working correctly. This is something as far as I can tell that was introduced in the last update without warning. Purchasing the plugin is worded as 6 months support from Origin, not 6 months of subscription for full plugin functionality. I spent a crazy amount of time setting up image layers across 5 different options, now only 2 of these options are working rendering my configurator useless. After contacting support I was told it is a limitation of the free version and I need to upgrade to the “premium version” to restore full functionality. So be aware that this plugin is not a 1 time purchase as it may seem, it is a subscription. Not happy.

  4. etimport

  5. Peterpan1991

    Great Plugin!! And i have to say they have a great support! Really nice work. I tried to change the design that it fits in our CI and the design of the page. They really helped us to do it fast and exactly how we want it. So 5 Stars and i would give more!!!

  6. petewales

    Great product and support!!

  7. Connexius

    We build a bicycle configurator and it works very well.
    The software is simple to use.
    Afterwards we wanted a simple adjustment in the software.
    Orion has support us very well.
    Thanks Orion.

  8. DanielaViviana

  9. jrodriguezny

  10. scooter-center

  11. sgolenkow

  12. carlosfuster

    Fast support service

  13. 60xCustomStrings

    Exactly what we wanted.

  14. Joe-Rees

    If this rating was for the product alone it would be a 5…but for the documentation alone it would be a 1. I am going to make it do wonderful things but only because of my own tenacity, not the plugin’s usability, documentation, or support. Not that support didn’t try, sort of, but between speaking different languages and being in opposite time zones, replies that took too long coming (5 days sometimes), and which often didn’t answer my questions (questions I’m not sure they even understood), it was extremely frustrating. Coupled with a lack of tutorials or documentation that addressed my needs, after 40 days I had to give up and seek help elsewhere. I ultimately located paid support on my side of the globe who spoke English as their first language, could understand my needs and responded to emails within hours not days! Now I’m finally making some progress and it’s not even that hard once it’s explained, but this plugin is definitely NOT intuitive to anyone who hasn’t had prior experience with product builders. What this plugin needs is a good user’s group forum which would be vastly more responsive and helpful than the staffed support.

  15. ManuelSLemos

    I had enough problems with the plugins, but thanks to the support and custom addons I was able to create a fantastic web page. Recommended!

  16. fido_hh

    A good working solid plugin, which leaves some things to desired.
    It should be possible to copy components. The support offered a paid custom job to solve that issue.
    Also the conditional logic should be able to handle prices.
    Good support which usually responds within 24 hrs.
    Unfortunately the missing features create a huge maintenace effort and we might have to look for a different solution.
    This plugin should fit good for less complex products.

  17. VipRecordClub

    Really cool Plugin, easy to understand. Works perfectly with my product! The support is great.
    The only disatvantage is, that it only works with WooCommerce and no 3rd party plugins – That is communicated but a pity anyway.

  18. poisontonomes

    The plugin itself is excellent, very intuitive and easy to use. But in addition to that, the customer service is absolutely exceptional. I required some customisations and the team were able to complete them very quickly. There were also a few bugs integrating the plugin with my existing theme and again, the team were phenomenal and helped me fix them quickly and easily. I can’t recommend this plugin, and these developers, enough!

  19. JSCapezio

    This plugin is simply amazing. I was doing something complex and needed a little support. They got right back to me with the solution.

  20. movidita

    Excelent support!

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